It is an automated system that sends messages. Using artificial intelligence. Talking to people on the social network. Providing information. Recommending products and helping customers in the purchase procedure. This means that it has a schedule to understand questions and promote the provision of answers. As well as the execution of activities for an average of 2 billion individuals who use facebook every month. It makes perfect sense that this type of tool is among the favorites of many businesses. There are an average of 300.000 bots active on messenger. To be more accurate! Instead of having to open an app. Load a web page. Or even make a phone call. Bots can develop the message and get responses. Much like a natural. Real conversation.
What is Facebook Chatbots
The result of this is a continuous work of the company in relation to customer service. Who can search and request the services of the business anytime and anywhere! How can facebook chatbots help you sell more? Chatbots work in two different ways: the first is with rules and the other. In a more advanced way. Which uses artificial USA Phone Number List intelligence to understand what the user is trying to say or ask. In relation to those who work based on norms. There is a lot of limitation. Since they can only respond to specific commands. Therefore. If the user writes a word wrongly or with terminology that is not part of the chatbot’s database. He cannot identify what he wanted to say. This means that bots present an intelligence in the same way that their programming can be.
How can Facebook Chatbots help you
They are not able to leave this scope. Which means that it will do no good for a user to ask “hi. How are you?” or “will it rain?”. These bots have adequate algorithms. With text classification and capable of processing natural language. Which brings the ability to Aleart News understand what the user is trying to mention. Deciphering its real purpose. In this sense. One of the points that most show the relevance of facebook chatbots is the availability to answer users’ questions at any time of the day. With information available in the palm of their hand. Potential customers want to have their questions answered as quickly as possible. This. In many cases. Being a decisive factor for the purchase.